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IDProjectCategoryView StatusDate SubmittedLast Update
0000524DriverPacks BASEDPs BASE misc.public2009-12-02 15:482009-12-02 16:05
ReporterDmitry122 
Assigned ToOverFlow 
PrioritynormalSeverityminorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOSOS Version
Product Version8.12.5 
Target VersionFixed in Version 
Summary0000524: DPs updater load damaged DriverPacks when NOD32 active
DescriptionI download new or missing driverpack, for example DP_Graphics_A_wnt5_x86-32_906.7z by internal updater.
File download process complete without errors, but DP corrupted
then I test it by 7-zip

When I disable Nod32v3 archive downloaded without problems and not corrupted.

This is the length of DP files
Bad DP
02.12.2009 16:45 71 435 264 DP_Graphics_A_wnt5_x86-32_906.7z
Good DP
02.12.2009 15:56 71 436 808 DP_Graphics_A_wnt5_x86-32_906.7z
Additional InformationPossible reason
When download process at 99% state Nod32 begin check for viruses.
Probably remote server drop connection then timeout.
TagsNo tags attached.
Destination OS Platformwnt5_x86-32 (Windows XP)
Installation Platformdisc (CD/DVD)
DriverPacksall
DriverPacks Method2
DriverPacks Finisher MethodGUIRunOnce
Attached Fileslog file icon xxx DPs_BASE_09-12-02_17-40.log [^] (15,978 bytes) 2009-12-02 15:48

- Relationships

-  Notes
(0000904)
OverFlow (administrator)
2009-12-02 16:05
edited on: 2009-12-02 16:06

 Issue not DriverPacks or DP_BASE related... CLOSED

Since only your nod32 causes this failure, and all other virus / malware / Trojan scanners do not.
And no other nod32 users have reported any issues...
The cause of failure of DriverPacks BASE to download DriverPacks successfully seems obvious...

please contact nod32 support for resolution.

Issues should be reported in the forum first, since any
issue and it's resolution may already be addressed ;).

Thanks for reporting

- Issue History
Date Modified Username Field Change
2009-12-02 15:48 Dmitry122 New Issue
2009-12-02 15:48 Dmitry122 Status new => assigned
2009-12-02 15:48 Dmitry122 Assigned To => OverFlow
2009-12-02 15:48 Dmitry122 File Added: xxx DPs_BASE_09-12-02_17-40.log
2009-12-02 15:48 Dmitry122 Destination OS Platform => wnt5_x86-32 (Windows XP)
2009-12-02 15:48 Dmitry122 Installation Platform => disc (CD/DVD)
2009-12-02 15:48 Dmitry122 DriverPacks => all
2009-12-02 15:48 Dmitry122 DriverPacks Method => 2
2009-12-02 15:48 Dmitry122 DriverPacks Finisher Method => GUIRunOnce
2009-12-02 16:05 OverFlow Destination OS Platform wnt5_x86-32 (Windows XP) => wnt5_x86-32 (Windows XP)
2009-12-02 16:05 OverFlow Installation Platform disc (CD/DVD) => disc (CD/DVD)
2009-12-02 16:05 OverFlow DriverPacks all => all
2009-12-02 16:05 OverFlow DriverPacks Method 2 => 2
2009-12-02 16:05 OverFlow DriverPacks Finisher Method GUIRunOnce => GUIRunOnce
2009-12-02 16:05 OverFlow Note Added: 0000904
2009-12-02 16:05 OverFlow Status assigned => closed
2009-12-02 16:05 OverFlow Resolution open => fixed
2009-12-02 16:06 OverFlow Note Edited: 0000904

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